Get in Touch
We'd love to hear from you
Questions about an order, a product, or just want to share a photo of your pup? Our team usually replies within a few hours.
Send us a message
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Visit our store
1200 Market Street, Chattanooga, TN 37402
Call us
(423) 555-0192 · Mon–Sat
Email us
bark@shakingtails.com
Store hours
Mon–Sat 9am–7pm · Sun 11am–5pm
Quick answers
How fast is delivery?
Standard orders arrive in 3–5 business days. Express gets there in 1–2.
Do you offer same-day pickup?
Yes! Order online and collect in-store at our Market Street location.
What is your return policy?
Unopened items can be returned within 30 days for a full refund.
Can I subscribe to repeat orders?
Absolutely — set up auto-ship on food & litter and save 10%.